Pretending to be Someone They're Not: Avoiding Mobile Payment App Fraud
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Security
At Georgia United, keeping your accounts and personal information secure is our top priority.
How We're Protecting Your Information
- Authentication: if you log on to your Online Banking account for the first time or from a device not recognized, you will be asked to verify your identity and a verification code will be sent to your phone or Authy app. Georgia United will never ask you for your verification code, please don't share it.
- Secured Socket Layer (SSL) Connection: your activity is encrypted when you access your Online Banking account and perform transactions.
- Timeout Session: You are automatically logged out of your Online Banking account if you have been inactive for a period of time. If you need to continue your session, you will be prompted to log back in.
Tips to Avoid Fraud
Never share information
Georgia United will never contact you out of the blue to request personal information like your Social Security number, account number, card number, PIN or Online Banking credentials. As a second layer of protection online, Georgia United sends you a one-time passcode when you log in from a new device or are sending money. This code should never be shared.
Beware of Copycats
Exercise caution when you receive communications from someone claiming to be a financial representative – even if it’s a number you recognize. Fraudsters can easily disguise their phone number or add a logo to an email, social media or web page. They may even ask similar verification questions to make the call seem believable.
Enroll in E-Statements
Avoid mail fraud or identity theft by opting for paperless statements. Sign up in Online Banking to view your statements securely online.
Make Payments Securely
Confidently make a payment or transfer money securely in Online Banking. Georgia United does not accept payments or transfers via mobile payment services like Cash App or Apple Pay. Members can use Georgia United’s Pay a Person to send money to friends and family. Remember to always set up a passcode as an additional layer of protection. This helps to ensure your money gets to the right person.
Set up Alerts
Know when important account activity happens with timely alerts delivered right to your phone. Choose the activity you want to monitor in Online Banking.
Freeze Lost or Stolen Cards
Avoid unwanted purchases by quickly freezing your card in Online Banking.
Stay Current on Scams
Learn about the latest scams in our Learning Center or sign up for free scam alerts from the FTC free scam alerts website.
Need Fraud Assistance?
If you think you may have been affected by fraud or have account security questions please contact us.
Spotting a Scam
Scammers love to take advantage of individuals in vulnerable or panicked situations. The methods of fraudsters are constantly evolving, making it more important than ever to stay vigilant and protect yourself. Their goal is simple - to steal people's money, personal information and sensitive data. Here’s some common scams to watch out for: