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  • Important Updates


Coronavirus Updates

Updated May 15, 2020 – We are open and remain committed to providing you access to your accounts and providing a positive experience! As health concerns grow, we'll keep you posted here with important updates. As always, your money is safe with us and insured by the NCUA up to $250,000 per member-owned account.

Branch & Event Updates

For the health and safety of our members and team members, we have modified our operations to minimize crowds and create an environment that can better accommodate social distancing.

Branch Availability

We are currently providing drive-up and ATM only services at most of our branch locations.

 Branch Availability
 Athens - Gaines School Rd. Drive-up & ATM
 Athens - S. Lumpkin St. Drive-up & ATM
 Atlanta - GDOT  ATM only
 Atlanta - Twin Towers  ATM only
 Atlanta - Whitehall Drive-up
 Cartersville Drive-up & ATM 
 Clarkston Drive-up & ATM 
 Conyers Drive-up & ATM
 Cumming Drive-up & ATM
 Dalton - Calhoun St. Drive-up & ATM
 Dalton - Chattanooga Ave. Drive-up & ATM
 Decatur Drive-up & ATM
 Dublin Drive-up & ATM
 Duluth - Satellite Blvd. Drive-up & ATM
 Duluth - Sugarloaf Pkwy.  Closed
 McDonough  ATM only
 North Atlanta Drive-up & ATM
 Stockbridge  Drive-up & ATM
 Tucker  Drive-up & ATM

Special access

If you have special needs that require entry into your branch, like access to your safe deposit box, please call your branch to make a special appointment.


As a precaution, we have canceled all events scheduled this April, May and June including Shred DaysHome Buying Seminars and VITA (Volunteer Income Tax Assistance).

Accessing Your Accounts

Use the Georgia United Mobile App and Online Banking to easily access your accounts and manage your finances anytime, anywhere. Easily check balances, deposit a check*, make a loan payment, transfer funds and so much more. Enroll in Online Banking and download the Georgia United Mobile App in your App Store or on Google Play.

Keep in mind that you can also make deposits, check balances and withdraw cash at most Georgia United ATM locations.

If you need assistance, we're available to assist you. Please contact us at 888.493.4328.

Avoiding Fraud

Please be aware that fraudsters often try and take advantage of people during times of uncertainty. Georgia United will never solicit you for personal information through phone, email or text. If you believe you are being targeted by a scam, please contact us immediately at 888.493.4328.

The Cybersecurity and Infrastructure Security Agency (CISA) warns individuals to remain vigilant for scams related to COVID-19 and has recommended several precautions on their website.

Financial Assistance

We know that some of our members may be dealing with financial hardships at this time. To help relieve you of some of your financial stresses, we have created multiple emergency loan relief plans.

We will work with our members based on their level of need and hardship to offer the best financial solutions. If you have been negatively impacted by COVID-19 and need loan relief, please visit our Loan Relief Assistance page to learn more about your options.

Georgia United Credit Union is not a Small Business Administration (SBA) lender and is unable to participate in the Paycheck Protection Program (PPP). The SBA is offering loan assistance to help businesses keep their workforce employed during the coronavirus crisis, for more information please visit the SBA website. 


To assist members who have been negatively impacted by COVID-19, we have made several updates to our Skip-A-Pay program including waiving the $25 Skip-A-Pay fee, adding additional eligible loan types and allowing additional skips for the 2020 calendar year. For details on these updates including additional loan relief options, click here.

*Items transmitted using this service are not subject to the funds availability requirements of the Federal Reserve Board Regulation CC. Deposits accepted using this service will be available within five days. Georgia United may make such funds available sooner.