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Make an Appointment Today

Please select the service you are interested in below. When scheduling an appointment, please do not include personal identifying information such as Social Security number, member number or account number in your request. If you are more than 15 minutes late to your scheduled appointment, we may need to reschedule your appointment.

Please refer to our FAQs for additional information and to learn what documentation you are required to bring to your appointment.

 

Service an Existing Account

  • Update personal information
  • Questions about your existing Checking or Savings Account
  • Online Banking assistance
  • Order checks/debit cards
  • Cardholder disputes

 

Frequently Asked Questions

For loan appointments, please bring the below to help us better serve you. You can expect your appointment to last between 30-60 minutes. In advance of your appointment, please unfreeze your credit if you currently have a security freeze on your credit report.

Personal Loans/Credit Cards/Line of Credit

  • Copy of driver license for all borrowers
  • 30 days of current paystubs

Refinance

  • Copy of driver license for all borrowers
  • 30 days of current paystubs
  • Copy of registration
  • 10 day payoff letter

Purchase

  • Copy of driver license for all borrowers
  • 30 days of current paystubs
  • Buyers Order or Bill of Sale

For new account appointments, please have the following available. You can expect your appointment to last between 30-60 minutes.

  • Personal information including address, date of birth and Social Security number
  • Valid driver’s license or state issued ID

For mortgage appointments, please bring the below. You can expect your appointment to last 30 minutes.

  • Driver’s License
  • Most recent 30 days paystubs
  • IRS W-2 forms covering the most recent two-year period
  • Most recent 2 years tax returns
  • Most recent 2 months bank statements (all pages even if blank
  • Current official mortgage billing statement for the subject property (if applicable)
  • Homeowner’s Insurance Declaration pages for the subject property (if available)
  • Current mortgage statement(s) for all properties currently owned (if applicable)
  • Current homeowner’s insurance declaration pages for all properties owned (if applicable)
  • Current property tax billing statements for all properties currently owned (if applicable)

 

 

We are proceeding with the utmost caution and taking additional preventative measures to safely serve members and protect our team members. When you arrive for a scheduled appointment, you can expect:

  • To be asked a brief COVID health questionnaire before entering the branch
  • To be asked to temporarily remove your mask or other facial covering for identification purposes
  • Please leave any food or drink inside your vehicle or dispose of it before entering. We will also be temporarily closing our coffee bars
  • Plexiglass and additional sanitation measures have been added for member and team member safety
  • Restrooms will be unavailable for member use at this time

 

If you need to cancel or reschedule an appointment time, please click the link located below your confirmation number in your confirmation email to cancel or reschedule your appointment. If you are more than 15 minutes late to your scheduled appointment, Georgia United may need to cancel your appointment. 

If the branch closes unexpectedly and we need to cancel or reschedule your appointment, you will receive an email communication, phone call and/or text message. 

 

Yes. You will receive an email and text message reminder 24 hours before your scheduled appointment.

You will also recieve a text message at your appointment time when our team members are ready to serve you.

Identity Theft Warning Signs

Identity thieves can drain your bank account, open new accounts and damage your good credit and reputation. These six tips can help you stay ahead of thieves and guide you in the event your identity has been stolen.


1. Gather intelligence. The United States, United Kingdom and Canada all provide free credit reports from the major credit bureaus. In the U.S., visit annualcreditreport.com to obtain one free credit report from the three bureaus each year. If you have access to multiple reports per year, space out your requests for better year-round coverage. However, if you suspect fraud, get them all right away.


2. Review everything. Don’t pay bills without scrutinizing them. Open all bank, brokerage and credit card statements in a timely manner and read every line. Scan for unusual purchases or withdrawals that could signal someone else is making charges. Be aware of the time of month your bills arrive. If they stop, someone may have changed the address on your account. Consider opting into E-Statements to reduce the paper trail thieves rely on.


3. Stay curious. Sometimes people have a tendency to discount the possibility that a charge or withdrawal is fraudulent. Don’t assume that your partner or family member made the transaction—ask. And don’t be shy about calling the company the charge came from as well as your financial institution.


4. Guard privacy. Identity thieves may have some of your information but need more in order to perpetuate a fraud. You need to be careful with whom you share personal information. Don’t respond to emails or calls asking for personal details—instead call back the company directly to verify the request is legit. Keep privacy settings high on your social media accounts. Never share or give out PIN numbers or passwords.


5. Act immediately. If you suspect your identity was stolen, waste no time. Notify your credit union and creditors. Place a hold/freeze on your credit file and alert credit bureaus of identity theft. Change all of your online passwords. The sooner you can lock down your accounts, the harder it will be for the thieves to cash in on your identity and the faster you can resolve any fraud.


6. Alert authorities. If you’ve been hit by identity fraud, you need to contact the police. Many businesses and creditors will want a copy of the police report as they work with you to resolve fraud. You should also inform the government by reporting it to the U.S. Federal Trade Commission.


7. Place a "fraud alert" or "security freeze" on your file at the three major credit bureaus: Experian at 888-397-3742 toll-free (experian.com), Equifax at 800-525-6285 (equifax.com) and Trans-Union at 800-680-7289 (transunion.com). Alerts are free for everyone; freezes are more secure and sometimes free for people 65 and older.

Be sure to contact Georgia United by phone or visit a local branch immediately. Don’t forget you can immediately freeze your debit or credit card through  Online Banking or our Mobile App.

Source: CyberScout

Content provided for informational purposes only and should not be interpreted as legal advice on any subject matter.

 

Friendly personal service. The people get to know you and care. They are very knowledgeable and genuinely want to help.
- Elizabeth R.
Everyone is so nice and makes you feel like you are appreciated.
- Linda C.
It was a very rewarding experience and it feels like a family you just become a part of. I matter and that is big.
- Barbara C.

*APY = Annual Percentage Yield. Fees charged to the account could reduce the earnings on the account. **APR = Annual Percentage Rate with rates as low as listed rate. All Credit Union loan programs, rates, terms and conditions are subject to change at any time without notice. All loans are subject to pricing adjustments based on the borrower’s credit worthiness and loan-to-value.