Mortgage Servicing

Looking for information about your existing Georgia United mortgage or Home Equity Line of Credit (HELOC)? Our Mortgage Servicing team is here to assist you with any questions you may have.

Other Ways to Make a Payment

While Online Banking is the most convenient way to make a payment, we know it's not for everyone. Below are some other ways you can easily make your payment:

• Visit a Georgia United branch location to make a cash or check payment
  
• Call 877.330.4047 (First and Second Fixed Mortgages) or 888.493.4328 (HELOCs)
• Mail a check to the payment address below

Partial payments

For HELOCs, payments that are less than the full amount due (partial payments) will be accepted and applied to the loan.

Payoff requests

First Mortgages and Fixed Second Mortgages: Call 877.330.4047 to submit your request.

HELOCs: A written request for a payoff statement must be faxed to 770.476.6480. If the request is made by a third party on behalf of the account holder, written authorization from the account holder must be included with the request. Requests are handled within 7 business days after receipt of the written request.

Subordination Requests

A $200 non-refundable processing fee must be paid in connection with the subordination request. All documentation must be submitted in order for the request to be processed.

First Mortgage or Second Fixed Mortgage

For assistance with your First Mortgage or Second Fixed Mortgage, please contact our Mortgage Servicing team by calling 877.330.4047.

HELOC

For questions about your HELOC, contact us by:

• Email at HomeLoanServicing@gucu.org
• Phone at 888.493.4328 ext. 6887
• Fax at 770.476.6480