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Mortgage Servicing

Looking for information about your existing Georgia United mortgage or Home Equity Line of Credit (HELOC)? Our Mortgage Servicing team is here to assist you with any questions you may have.

Make Payments & Manage Your Mortgage Online

Access your mortgage information anytime through Online Banking or the Georgia United Mobile App. Once logged in, you can conveniently:

  • Make payments from your Georgia United account or set up an external transfer to pay from another financial institution
  • Check balances and view account details
  • Send us a secure message about your loan
  • Enroll and view electronic mortgage statements

Other Ways to Make a Payment

While Online Banking is the most convenient way to make a payment, we know it's not for everyone. Below are some other ways you can easily make your payment:


Partial payments

For HELOCs, payments that are less than the full amount due (partial payments) will be accepted and applied to the loan.

 

Payoff requests

First Mortgages and Fixed Second Mortgages: Call 877.330.4047 to submit your request.

HELOCs: A written request for a payoff statement must be faxed to 770.476.6480. If the request is made by a third party on behalf of the account holder, written authorization from the account holder must be included with the request. Requests are handled within 7 business days after receipt of the written request.

 

Subordination Requests

A $200 non-refundable processing fee must be paid in connection with the subordination request. All documentation must be submitted in order for the request to be processed.

 

How to Reach us with Questions

First Mortgage or Second Fixed Mortgage

For assistance with your First Mortgage or Second Fixed Mortgage, please contact our Mortgage Servicing team by calling 877.330.4047.

Mailing Address

Georgia United Credit Union
Mortgage Servicing
1 Corporate Drive, Suite 360
Lake Zurich, IL 60047-8945

Payments Address

Georgia United Credit Union
PO Box 660592
Dallas, TX 75266-0592

Overnight Address

Georgia United Credit Union
Mortgage Servicing
1 Corporate Drive, Suite 360
Lake Zurich, IL 60047-8945

 

HELOC

For questions about your HELOC, contact us by:

Mailing/Payment Address

Georgia United Credit Union
HELOC Servicing
PO Box 100070
Duluth, GA 30096

Overnight Address

Georgia United Credit Union
HELOC Servicing
6705 Sugarloaf Pkwy.
Duluth, GA 30097