Important Updates
Coronavirus Updates
ECONOMIC IMPACT PAYMENT INFORMATION
Georgia United does not have information regarding payment eligibility, amount or when to expect a payment. All direct deposits received from the Internal Revenue Service (IRS) will be made available immediately to your account. You can check your account balance at any time through Online Banking, our Mobile App or Instant Access Telephone Teller. You can also receive alerts when credits or debits post to your account with online account alerts. To set up a new alert, log in to your account and from the navigation menu, select ‘Services’ and click ‘Alerts’.
For the most up-to-date information about the program, visit the IRS website at irs.gov/coronavirus/get-my-payment.
Branch Availability
Updated September 3, 2020 – We're currently providing drive-up only service at most of our branch locations with appointments available for special services. We may at times have to temporarily close
branches with little notice as a health precaution, so before you visit a branch we encourage you to check branch availability below as this can change daily.
As always, your money is safe with us and insured by the NCUA up to $250,000
per member-owned account.
Current Branch Availability
Branch | Services | Schedule an Appointment |
| Athens - Gaines School Rd. | Drive-up & ATM | 678.530.6609 |
| Athens - S. Lumpkin St. | Drive-up & ATM | 678.530.6607 |
| Atlanta - Georgia Center | ATM only | 678.530.6604 |
| Atlanta - Twin Towers | ATM only | 678.530.6604 |
| Atlanta - Whitehall | Drive-up | 678.530.6604 |
| Cartersville | Drive-up & ATM | 678.530.6613 |
| Clarkston | Drive-up & ATM | 678.530.6601 |
| Conyers | Drive-up & ATM | 678.530.6612 |
| Cumming | Drive-up & ATM | 678.530.6616 |
| Dalton - Calhoun St. | Drive-up & ATM | 678.530.6606 |
| Dalton - Chattanooga Ave. | Drive-up & ATM | 678.530.6608 |
| Decatur | Drive-up & ATM | 678.530.6618 |
| Dublin | Drive-up & ATM | 678.530.6605 |
| Duluth - Satellite Blvd. | Drive-up & ATM | 678.530.6614 |
| Duluth - Sugarloaf Pkwy. | Temporarily closed | 678.530.6614 |
| McDonough | ATM only | 678.530.6617 |
| North Atlanta | Drive-up & ATM | 678.530.6610 |
| Stockbridge | Drive-up & ATM | 678.530.6611 |
| Tucker | Drive-up & ATM | 678.530.6615 |
Schedule an in-person appointment
You can do most of your everyday banking online, by phone, at an ATM or at the drive-up. You'll need to schedule an appointment for the following services:
- Close a home loan
- Access a safe deposit box
- Get documents notarized
- Complete a wire transfer
- Request Medallian guarantees
FREQUENTLY ASKED QUESTIONS
How can I apply for a new loan or refinance my existing loan?
To quickest way to apply for a new loan or refinance your existing loan is to complete our online loan application. Applications can also be completed by calling 888.493.4328 or scheduling an appointment at a branch location.
If I want to become a member, what is the best way to open an account?
You can apply for membership by completing our online application.
To open an account for someone under the age or 18, please visit a branch or call us at 888.493.4328. Note that a joint owner must be on the account for children and teens.
What if I have an appointment but need to cancel?
If you need to cancel or reschedule an appointment time, please click the link (below your confirmation number) in your confirmation email to cancel or reschedule your appointment.
If the branch closes unexpectedly and we need to cancel or reschedule your appointment, you will receive a email communication.
What precautions are in place for in-person appointments?
We are proceeding with the utmost caution and taking additional preventative measures to safely serve members and protect our team members. When you arrive for a scheduled appointment, you can expect:
- To be asked a brief COVID health questionnaire before entering the branch.
- To be asked to temporarily remove your mask or other facial covering for identification purposes.
- Please leave any food or drink inside your vehicle or dispose of it before entering. We will also be temporarily closing our coffee bars.
- Plexiglass and additional sanitation measures have been added for member and team member safety.
- Restrooms will be unavailable for member use at this time.
If my branch is temporarily closed, how can I take care of my banking needs?
There are several ways to get your banking done, based on what’s most convenient for you:
- Bank online. Manage your entire relationship online when you enroll in Online Banking. You'll be able to check your balance, pay bills and transfer funds from your home. See what else you can do with Online Banking.
- Bank on mobile. Get the convenience of Online Banking on your mobile device—plus you can deposit checks* in a snap. Download the Georgia United Mobile App (Android and iOS) to get started. See what else you can do with Mobile Banking.
- Bank at the ATM. Check your balance, deposit cash or checks or make a withdrawal at our network of over 100,000 surcharge-free ATMs. Find one near you.
- Find a nearby branch. Check our website for branch availability to see if there's another branch nearby.
*Items transmitted using this service are not subject to the funds availability requirements of the Federal Reserve Board Regulation CC. Deposits accepted using this service will be available within five days. Georgia United may make such funds available sooner.