For loan appointments, please bring the below to help us better serve you. You can expect your appointment to last between 30-60 minutes. In advance of your appointment, please unfreeze your credit if you currently have a security freeze on your credit report.

Personal Loans/Credit Cards/Line of Credit

• Copy of driver license for all borrowers
• 30 days of current paystubs

Refinance

• Copy of driver license for all borrowers
• 30 days of current paystubs
• Copy of registration
• 10 day payoff letter

Purchase

• Copy of driver license for all borrowers
• 30 days of current paystubs
• Buyers Order or Bill of Sale

For new account appointments, please have the following available. You can expect your appointment to last between 30-60 minutes.

• Personal information including address, date of birth and Social Security number
• Valid driver’s license or state issued ID

For mortgage appointments, please bring the below. You can expect your appointment to last 30 minutes.

• Driver’s License
• Most recent 30 days paystubs
• IRS W-2 forms covering the most recent two-year period
• Most recent 2 years tax returns
• Most recent 2 months bank statements (all pages even if blank
• Current official mortgage billing statement for the subject property (if applicable)
• Homeowner’s Insurance Declaration pages for the subject property (if available)
• Current mortgage statement(s) for all properties currently owned (if applicable)
• Current homeowner’s insurance declaration pages for all properties owned (if applicable)
• Current property tax billing statements for all properties currently owned (if applicable)

We are proceeding with the utmost caution and taking additional preventative measures to safely serve members and protect our team members. When you arrive for a scheduled appointment, you can expect:

• To be asked a brief COVID health questionnaire before entering the branch
• To be asked to temporarily remove your mask or other facial covering for identification purposes
• Please leave any food or drink inside your vehicle or dispose of it before entering. We will also be temporarily closing our coffee bars
• Plexiglass and additional sanitation measures have been added for member and team member safety
• Restrooms will be unavailable for member use at this time

If you need to cancel or reschedule an appointment time, please click the link (below your confirmation number) in your confirmation email to cancel or reschedule your appointment.

If the branch closes unexpectedly and we need to cancel or reschedule your appointment, you will receive an email communication, phone call and text message. 

Yes. You will receive an email and text message reminder 24 hours before your scheduled appointment.

You will also recieve a text message at your appointment time when our team members are ready to serve you.