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Community Impact

Our philosophy of “people helping people” can be seen in our daily interactions with members or serving our local community.

Supporting Our Local Communities

Georgia United Credit Union takes great pride in being an active and responsible member of the communities we serve. Every year we support events and programs that focus on strengthening our school systems, financial literacy and helping our communities.

Volunteering

All Georgia United team members are given three paid volunteer days each year to serve at credit union-sponsored programs or for a charitable organization of their choice. Don’t be surprised to find our team members volunteering at a local elementary school career day or rolling up their sleeves for service organizations.

Financial Education

We are passionate about furthering financial literacy in our communities. Our team members can be found hosting educational seminars—both online and in person—to help teach important financial skills like money management, budgeting, investing and more. If you need a speaker for your community group, school or business, we'd love to connect with you.

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More through our foundation

The Georgia United Foundation is a tax-exempt 501(c)(3) charitable organization committed to improving the quality of life for children and families in the communities we serve. Our Foundation partners with Georgia United Credit Union team members and volunteers to fund and deliver impactful programs across the state including:

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“
I'm so appreciative of the "mission in action" behind the staff at Georgia United Credit Union. The staff at Georgia United are a living embodiment of giving back to the community and for that, the Y is truly grateful. Your gift of dollars and time has a big impact for many in our community's mind, body, and spirit.
- Joseph A., J.M. Tull Gwinnett Family YMCA
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Georgia United aides the community they serve with services like feeding the community, a toy drive during Christmas and more.
- Carolle D., Member, Georgia United Credit Union
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Thank you so much for this grant. It will really go a long way to help us provide meals to the children in our community.
- Jill E., Hearts Against Hunger
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Georgia United is very helpful to the community. I always see them giving back, helping young students who are in school and helping young families. Georgia United is a great credit union that I love.
- Uwannia L., Member, Georgia United Credit Union
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We rely on support from community partners like Georgia United Credit Union. With their funding, we will serve so many families during these trying times. Filling basic needs, like diapers, for families makes such a difference. Collaborations and partners are what help make our communities stronger.
- Jan Ruth M., Director of Giving, Helping Mamas

Georgia United unveils state-of-the-art Cumming branch, enhancing member experience

Sep 23, 2024

(DULUTH, GA) - Featuring a contemporary design and layout that focuses on forging deeper connections with members, Georgia United Credit Union opened the doors today to its newly built, 3,000-square-foot Cumming full-service branch at 731 Atlanta Highway.

Georgia United’s former Cumming branch at 312 Canton Highway closed at the end of the business day on Friday, September 20. The new branch is 2.5 miles from the old location.

The modern floorplan and workflow of the new branch mirror elements Georgia United has rolled out in other branches, redefining the in-person banking experience with a relaxing comfort zone, a beverage bar area, flexible office space and personalized service stations designed to meet members' evolving needs.

The most significant change members will notice is the absence of a traditional teller counter. Georgia United values its team members and has invested in upskilling tellers to become member consultants. These consultants now have the ability to sit down with members at dedicated service spots to provide personalized advice and product recommendations. Shareable screens further enhance the interactive experience.

“Our team members are no longer confined by teller counters. By transforming them into member consultants, we've empowered them to have more meaningful, one-on-one conversations with members,” said Georgia United Senior Vice President of Member Experience Steve Swanson.

For quick banking needs like deposits, loan payments or withdrawals, members can access six on-site ATM+ stations. Additionally, three exterior ATM+ stations will offer 24/7 convenience.

“For decades, we’ve proudly served the Forsyth County community,” Swanson said. “Our new branch is a reflection of our continued commitment to delivering top-tier financial support, and we are excited to welcome the community into this modern, member-focused space.”

About Georgia United Credit Union  

Georgia United Credit Union is an award-winning financial leader and partner in education. Headquartered in Duluth, Georgia United is ranked as one of the state’s largest credit unions with more than $2 billion in assets and more than 150,000 members. As a full-service financial institution, Georgia United offers competitive products and services for every stage of life. Visit gucu.org to learn more.