Frequently Asked Questions

You can set up alerts in your Online Banking account. On the menu, go to 'Services' and click 'Alerts'.

You can choose which alerts you want to receive and how you'd like these delivered. Alerts can be sent via text, email or push notification directly to your mobile device.

To turn off alerts, log into your Online Banking account. On the menu, go to 'Services' and click 'Alerts'. Select the alert you wish to discontinue and toggle the switch off to stop receiving alerts.

You may choose to switch off account alerts at any time. However, security alerts are enabled for your account protection and cannot be disabled. 

You can update your email address in Online Banking by:

• Selecting 'Services' from the main menu
• Click on 'Member Information'
• Update your email address
• Click 'Save'

Account alerts are only available if you have a Georgia United Online Banking account. If you don't have an account, you can enroll anytime.

Effective January 1, 2022, Georgia United will no longer offer free paper shredding events. Although we have hosted these events for many years, the rising costs and scheduling challenges during the pandemic have caused us to discontinue this service.

The best way to reduce the risk of identity theft or your information falling into the wrong hands is to go paperless and enroll in E-Statements. This free service allows you to receive your member statements securely in Online Banking.

We encourage you to google “free shred events” or contact your county’s waste management service for similar services in your area.